ΠΕΡΙΓΡΑΦΗ

The course is designed to equip professionals with the knowledge and skills to effectively manage card fraud. It covers the latest trends, techniques, and technologies used to monitor, detect, prevent, and respond to fraud incidents. The course will blend theoretical knowledge with practical insights, case studies, and hands-on exercises.  

In addition, the course will also provide overview insights on Insider fraud within financial institutions and elaborate on the possible consequences should it be left unnoticed. The material will cover a wide range of topics from understanding what insider fraud is, identifying potential red flags, implementing effective controls, and developing response strategies.

ΣΚΟΠΟΣ ΣΕΜΙΝΑΡΙΟΥ

By the end of the course programme, participants will obtain:

• Detailed knowledge of card fraud and insider fraud, including common schemes, techniques, and evolving trends.
• Ability to identify and assess potential fraud risks within an organization.
• Skills to recognize red flags and behavioural indicators of both card fraud and insider fraud.
• Proficiency in designing and implementing robust fraud prevention frameworks.
• Understanding of internal controls, and segregation of duties to mitigate fraud risks.
• Techniques for effective monitoring and surveillance to detect fraudulent activities.
• Knowledge of technology solutions like data analytics, artificial intelligence, and fraud detection software.
• Insights from real-world case studies and practical application of learned concepts through interactive scenarios.

ΣΕ ΠΟΙΟΥΣ ΑΠΕΥΘΥΝΕΤΑΙ

This course is ideal for banking professionals, fraud analysts, risk managers, and IT security specialists looking to deepen their understanding of fraud management and enhance their organization’s defences against both external and internal fraud threats, such as:

• Fraud analysts and investigators
• Risk management and compliance officers
• Credit card operations and security managers
• Internal auditors
• CFOs
• Directors
• Senior Managers
• Regulatory compliance officers
• AML Officers
• Legal advisors

ΠΕΡΙΣΣΟΤΕΡΕΣ ΠΛΗΡΟΦΟΡΙΕΣ

Training Outline 

Card Fraud management (In depth)

• Types of Bank Cards and characteristics
• The impact of Cybercrime on Card Fraud
• Overview of Card Payment Systems
• Transaction Authorizations Flow
• Chargeback rules and cardholder disputes process
• Card fraud categories, Fraud KPI´s, Fraud Trends
• Methodologies and tools used for detecting and preventing card fraud
• AI Fraud prevention models
• Card fraud case scenarios (local)
• Money Laundering of card fraud proceeds
• Hackers profiles and motivations
• PCI DSS standards
• PSD3 and DORA
• GDPR and data protection regulations

Insider Fraud (Overview)

• Understanding Insider Fraud
• Who can be Fraud Insiders
• The concept of Triangle of Fraud
• Red flags and behavioural indicators
• Internal Controls
• Incident Response Plan

Training Style 

The course is designed to equip professionals with the knowledge and skills to effectively manage card fraud. It will strive to enhance participants’ skills and knowledge via lectures supported by power-point presentations and practical examples. The training style is both training-focused, involving a combination of presentation and real-live examples, but also learner-focused, where participants are encouraged to raise questions, seek clarifications and share their opinions from their different perspectives and engage in an exchange of views and personal professional experiences.

CPD Recognition 

This programme may be approved for up to 6 CPD units in Fraud. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership.