Agenda

Day 1

1. Connection and Welcome (1 h)

• Overview of the programme structure, learning objectives and approach.
• Introduction to the Prosci change management methodology 
• Discussion of participants’ expectations and challenges related to managing change in the Cypriot organisational context.

2. Foundations of Change Management and what’s new on it (2 h)

• Definition of change management and its role in delivering innovative and transformational initiatives.
• Understanding the relationship between project management and change management.
• Introduction to the Prosci Project Change Triangle (PCT Model)

3. The Prosci ADKAR Model(1 h)

• Understanding the five building blocks of successful individual change.
• Identifying common barriers to change adoption in the Cypriot organisational context.
• Applying the ADKAR Model to diagnose challenges in a change initiative

4. Prosci 3-Phase Process: Phase 1 – Prepare Approach(2 h)

• Overview of the Prosci 3-Phase Process 
• Identifying impacted groups affected by the change
• Why Change Management – leadership buy-in approaches

5. Review and Knowledge Check(1 h)

• Discussion of key insights and reflections from Day 1.
• Knowledge check activity to reinforce understanding of the methodology.

Day 2

6. Prosci 3-Phase Process: Phase 1 – Prepare Approach (continued) (3 h & 30 min)

• Assessing organisational readiness and change specificities
• Anticipating resistance.
• Identifying and starting to prepare the roles for the change.
• Governance model analysis.
• Preparing a roadmap.

7. Prosci 3-Phase Process: Phase 2 – Manage Change (2 h & 30 min)

• Developing communication strategies that build awareness and engagement.
• Designing training and capability development activities to build knowledge and ability.
• Developing the initial components of a Change Management Plan

8. Day 2 Review (1 h)

• Reflection on key insights from participants’ project work.
• Discussion of challenges encountered while applying the methodology
• Knowledge check activity

Day 3

9.  Prosci 3-Phase Process: Phase 2 – Manage Change (continued) (1 h & 45 min)

• Adapting Change Management actions.
• Developing leadership alignment and sponsorship activities.
• Managing enduring resistance

10. Prosci 3-Phase Process: Phase 3 – Sustain Outcomes (1 h & 45 min)

• Measuring change adoption and effectiveness.
• Reinforcement mechanisms that sustain new behaviours and practices.
• Aligning leadership behaviours and organisational systems with the change initiative.

11. Preparation, Deliver Presentations, Evaluation and Next Steps (3 h & 30 min)

• Participants deliver their presentations outlining their change initiative and the application of the Prosci change management methodology.
• Feedback from the instructor and discussion on the application of the Prosci methodology.
• Programme completion and certification recognition.

Follow-up Consultation Session

Our services include:

• Program workbook and handouts.
• Access to digital content, resources and tools, including:
  • Research Hub: A single point of access to Prosci research, including core studies, topical studies and relevant data across a broad array of topics.
  • Knowledge Hub: A single point of access to content and resources to support your learning and application.
  • Proxima: a cloud-based digital web application that guides practitioners step-by-step through the Prosci Methodology for organisational change management.
• Stationery, such as pads, pens, and files.
• Drinks (coffee, tea, etc.) and finger food.
•  A fully equipped training room with WiFi access.
• Certificate of completion.