Innovative Performance Management System for Professional Services (100% Subsidised)

- Οργάνωση/ Διοίκηση/ Ηγεσία - Ανθρώπινο Δυναμικό (HR)

18 Ιουν 2024 08:30 20 Ιουν 2024 17:00
Αγγλικά
18 ώρες ( 2 μέρες )
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Innovative Performance Management System for Professional Services (100% Subsidised)

ΠΕΡΙΓΡΑΦΗ

Most professional service organizations do not have a performance management system in place that measures firm productivity across the production, delivery and promotion of services, and identify corrective actions that are required. As a result, professional service firms cannot identify and improve consistently limiting factors such as unproductive processes, communication break-downs, unmotivated and ill-prepared staff.

In order to improve productivity firms must develop an innovative approach to performance management, which helps companies operationalize their strategic priorities. This is not easy and hence innovation is required to deal with organizational constraints:

  • Find effective ways to cascade the firm’s strategic priorities
  • Focus staff on managing efficiently the customer contact points
  • Make management more productive by providing information and structure around the key operating areas; production, delivery and promotion.
  • Procure data to a single database from where to calculate indicators and produce reports
  • Given the complexity of these tasks and lack of experience to deal with such issues, training and guidance is needed. This is a very innovative approach to managing productivity as it aligns the whole organization around key productivity goals.

ΣΚΟΠΟΣ ΣΕΜΙΝΑΡΙΟΥ

The objective of the two-day training would be to help participants learn,

  • how to set productivity goals
  • how to develop a performance management system that operationalizes productivity goals across production, delivery and promotion
  • how to manage through a performance management system.

ΣΕ ΠΟΙΟΥΣ ΑΠΕΥΘΥΝΕΤΑΙ

Participants should be managers from all functions, as all managers are concerned with productivity improvements. All managers will contribute in identifying the firm productivity priorities and devising departmental KPIs.

ΠΕΡΙΣΣΟΤΕΡΕΣ ΠΛΗΡΟΦΟΡΙΕΣ

The specific learning outcomes organized by objective are shown below:

  • Learn the process of developing such a system and the challenges involved
  • Learn how to identify and measure Key Performance Indicators (KPIs) that can enhance productivity across key processes
  • Learn how to identify critical success factors for the company
  • Learn how to create linkage across the organization
  • Learn how to automate data capturing and data presentation to enhance productivity
  • Learn how to improve productivity of the business through a performance management system
  • Learn how to focus staff on company priorities
  • Learn how to build the right culture – around innovation, initiative and continuous improvement
  • Learn how to link with the appraisal system and the budgeting process
  • Think out of the box when dealing with organizational issues such as inhibiting staff behaviours and resource constraints
Πληροφορίες Εκπαιδευτή
Παναγιώτης Ιακωβίδης - CEO Experts Alliance Consultants

Mr. Panayiotis Jacovides has an MSc in International Management from KEDGE Business School (Grande Ecole) in Marseille, 2010, and a BSc in Business and Law Administration from Paul Cézanne University in France, 2008. He began his career in Business Development, in Canada for an international medical company and soon after he became Business Development Director for the same company’s business in South America. At the age of 25 he started his own company of medical equipment and disposables imports in Mexico and on the same time invested in start-up companies in France, that until today remain successful. Returning to Europe, he establishes “The Experts Alliance – Jacovides & Associates Ltd”. Since 2013, Panayiotis is teaching entrepreneurship and business planning at the MBA programme of CIIM and recently was appointed as part-time professor for the P1 module of – ACCA ‘Governance Risk and Ethics’. In February 2015, Panayiotis was unanimously elected President of the French-Cypriot Chamber of commerce in Marseille – France.

Αναλυτικό Κόστος Σεμιναρίου

Για Δικαιούχους ΑνΑΔ

  • € 1800.00
  • € 1800.00
  • € 0.00
  • € 0.00

Για μη-Δικαιούχους ΑνΑΔ

  • € 1800.00
  • € 0.00
  • € 342.00
  • € 1800.00
ΠΡΟΓΡΑΜΜΑ ΣΕΜΙΝΑΡΙΟΥ

Τρίτη - 18 Ιουν 2024

Ώρα

08:30 - 17:00

ΕΚΠΑΙΔΕΥΤΗΣ:

Παναγιώτης Ιακωβίδης

Τοποθεσία:

OnLine Virtual Classroom

Πέμπτη - 20 Ιουν 2024

Ώρα

08:30 - 17:00

ΕΚΠΑΙΔΕΥΤΗΣ:

Παναγιώτης Ιακωβίδης

Τοποθεσία:

OnLine Virtual Classroom

Εκδήλωση Ενδιαφέροντος : Innovative Performance Management System for Professional Services (100% Subsidised)

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Most professional service organizations do not have a performance management system in place that measures firm productivity across the production, delivery and...

18/06/2024 08:30

18 ώρες (2 μέρες)

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