Leadership excellence for Administrators

- Οργάνωση/ Διοίκηση/ Ηγεσία - Soft Skills / Επικοινωνία

21 Νοε 2023 09:00 21 Νοε 2023 17:00
3 ώρες ( 1 ημέρα )
Leadership excellence for Administrators


Designed for administrative professionals, this program develops key administration management competencies, with a specific focus on communication skills, improved problem-solving, decision-making, and working within a dispersed work environment. The goal is to help you become an effective resource for peak performance within your organization. In this course, the tutor, an experienced trainer, and a speaker share ways in which you can learn to adopt a leadership mindset to ensure you are prioritizing the right things and making the right decisions, applying critical thinking, creative problem solving, as well as self-reliant decision-making.

After taking this course, you'll be more equipped to convey confidence in your everyday contacts and be better able to handle pressure, conflict, and demands at work.


This program is especially designed for Administrative Professionals, Office/Executive Assistants, Receptionists, Communication Officers, and other Support Professionals.


Your Leadership Mindset Development

  • Personal and organizational objectives
  • Taking an executive mindset when talking and thinking more proactively
  • Developing an organizational attitude to strengthen your bonds with your superiors.

Managing Performance Proactively

  • Identifying root causes and underlying issues from an organizational perspective
  • Determining key factors in improved decision making
  • Prioritizing workload using decision-making abilities 

Communication Fluency

  • Barriers to Effective Communications
  • Communication Improvement Techniques for "Difficult" People

Competencies and Time Management Skills

Team Working

  • Conflict Management and Resolution
  • Workplace Stress Management
  • Working Effectively as Part of a Team

Dress for the occasion

Πληροφορίες Εκπαιδευτή
Άντρη Πέντα - Master Trainer at Door Greece Training & Consulting

I am a professional trainer and consultant, who specializes in creating, implementing, and assessing training and development programs for staff members in any business environment.

My primary responsibility is to assist organizations in creating and maintaining a skilled, motivated, and productive workforce by offering pertinent and efficient training programs that address the unique requirements and objectives of the organisation. Coaching, training, advising and team-building exercises can all help achieve this.

I am an independent HRDA Training provider, but at the same time, I work with Door Training & Consulting, as a “Master Trainer”. It is a world leader in human performance enhancement with presence in 53 countries. 

In the past, I've worked for two of the Big Four Firms and I have also been in charge of establishing the first Ronald McDonald House® on the island.

Αναλυτικό Κόστος Σεμιναρίου
  • € 130.00
  • € 0.00
  • € 24.70
  • € 130.00

Κοστολογικές Πληροφορίες

Discounts are available for multiple registrations from the same organization


Τρίτη - 21 Νοε 2023


09:00 - 17:00


Άντρη Πέντα


Cyprus College Nicosia

Εκδήλωση Ενδιαφέροντος : Leadership excellence for Administrators