ΠΕΡΙΓΡΑΦΗ

For Small and Medium-sized Enterprises (SMEs) in Cyprus, competing in a digitally transforming world requires innovative approaches to growth and efficiency. Human-Centered AI (HCAI) presents a significant opportunity, shifting the focus from mere automation to augmenting human capabilities and enhancing customer experiences. This seminar is designed to demystify AI for SME owners, managers, and teams. It provides a practical roadmap to harness AI tools in a way that aligns with core business values, empowers employees, and builds lasting customer loyalty.

By the end of this seminar, participants will be able to identify high-impact opportunities for HCAI within their operations, from personalizing customer journeys to streamlining internal workflows. They will gain hands-on experience with accessible AI platforms and learn to implement these technologies ethically and effectively, ensuring that AI serves as a tool for sustainable and human-centric growth in the competitive Cypriot market.

ΣΚΟΠΟΣ ΣΕΜΙΝΑΡΙΟΥ

Upon completing the seminar and its associated activities, participants will be able to:

• Understand Human-Centered AI Principles: Provide an overview of HCAI concepts, explaining how they differ from traditional automation and their relevance to SME growth.
• Identify Practical SME Use Cases: Identify specific opportunities where HCAI can enhance marketing, sales, customer service, and operations.
• Develop Skills in Accessible AI Tools: Offer hands-on training with user-friendly, low-code/no-code AI platforms suitable for SMEs.
• Navigate Ethical AI Implementation: Discuss the ethical implications of using AI, including data privacy, transparency, and mitigating bias to build stakeholder trust.

ΣΕ ΠΟΙΟΥΣ ΑΠΕΥΘΥΝΕΤΑΙ

The ideal candidates for this seminar are forward-thinking SME owners, managers, and decision-makers in Cyprus who are eager to leverage technology for business growth. They possess a foundational understanding of their business operations and are open to exploring innovative solutions that enhance both employee effectiveness and customer satisfaction. These participants are motivated to improve marketing outreach, personalize customer interactions, and optimize operational efficiency through the practical application of AI tools. They are keen to navigate the ethical landscape of AI and collaborate with peers to share insights and best practices.