ΠΕΡΙΓΡΑΦΗ

In today’s tough economic climate the management and measurement of credit risk represents the cornerstone of business sustainability. This practical 2-day training course enables participants to appreciate the entire credit control function and explore its strategic aspects, ranging from a company’s choice in credit policy to the type of transaction involved. 

The course aims to teach participants how to improve their organisation’s processes to increase efficiency, detect risky scenarios concerning debtors, as well as provide them with valuable negotiation techniques to manage account disputes while preserving customer relationships.

ΣΚΟΠΟΣ ΣΕΜΙΝΑΡΙΟΥ

• Selecting creditworthy customers
  
• Controlling and monitoring the transactional behaviour of your customers
• Credit risk assessment of new and existing customers
• Credit policy as a prevention tool for doubtful debts
• Good practices for effective credit policies
• Aligning your credit policy to the organisation's strategy
• Adjusting your credit policy in accordance with the economic environment and business sector
• Proven debt collection techniques
• Common profiles and behavioural aspects of debtors
• Elements and parties involved in the debt collection process
• Credit control process vs. Sales process
• Useful tools and methods for the prevention of bad debts
• Legal framework