ΠΕΡΙΓΡΑΦΗ

In the modern working environment, the ability to communicate effectively in writing is considered an important professional qualification, as it is directly linked to the good image of the business or organization. Correctly structured texts always leave the impression of the orderly operation of the company and its departments, as well as the quality of service, whether intra-company, or to the client and partner.

The purpose of the seminar is to make the seminar attendees  aware of the enormous importance of written communication in the workplace and to identify and improve their own weaknesses. The specific program offers knowledge and skills in the strategy of writing and its application in two business forms: business letters and emails.

ΣΕ ΠΟΙΟΥΣ ΑΠΕΥΘΥΝΕΤΑΙ

The program aims at front-line executives such as office administrators, service operators, salespeople as well as management, middle management or even scientific staff (operators) of the company or organization who need to improve their written communication skills in the professional field.

ΠΕΡΙΣΣΟΤΕΡΕΣ ΠΛΗΡΟΦΟΡΙΕΣ

Seminar Content

• Introduction to written communication
• Strategic aspects for effective wrriten communication/ effective strategies for written communication
• Focus on reading
• Capture the reader’s attention
• Other fundamental rules
• Writing a professional letter
• Unpleasant news and complains
• Professional email messages