Έλενα Λεδόνιους
Επαγγελματικός Τίτλος:
Learning & Development Manager
Πληροφορίες Εκπαιδευτή
Elena is a highly skilled and self-motivated trainer with 20 years of expertise in the field of Hospitality with genuine passion in leading and motivating teams for success while promoting organizational strategic goals.
She is a Certified Trainer by VET Ecole Hotelier Lausanne
ΤΙΤΛΟΙ ΣΕΜΙΝΑΡΙΩΝ ΠΟΥ ΕΧΕΙ ΔΙΔΑΞΕΙ
Fundamentals of Customer Service in Hospitality
Complaint Handling
Upselling Techniques
Telephone Skills and Digital Communications
Standardizing Operating Procedures
Time Managment
Foundation of Wine
Stress Management
Hiring Prodecedures & Interviewing skills
Train the Appraiser
Πιστοποιήσεις Εκπαιδευτή
| Πιστοποιήσεις Εκπαιδευτή | Φορέας Πιστοποίησης |
|---|---|
| Εκπαιδευτής Επαγγελματικής Κατάρτισης (ΕΕΚ) | ΑνΑΔ |