Nikolaos Magos
Professional Title:
Lecturer of Hospitality and Tourism at InterNapa College
Trainer's Information
Career Profile:
1. Extensive expertise of 22 years in the areas of Hotel Management, food and beverage.
2. Well versed in management and interpersonal skills.
3.
Excellent in strong analytical skills focusing on Quality Systems such
as ISO 9001, HACCP 22000, OHSAS 18001 & Environmental 14000.
4. Demonstrated ability to manage, motivate and build cohesive teams that achieved results.
Core Competencies:
1. Experienced and skilled in improving revenue, cost control and profitability.
2. Proven skills in event planning, marketing and promotions.
3. Strong knowledge of food service and beverage knowledge.
4. Multi-unit expertise.
5. High knowledge of Tour Operators Market
6. Sensitive to cultural diversity having lived overseas and work with many nationalities.
7. Able to accurately establish priorities and adapt quickly to changing needs.
8. Confident to take initiative to implement and manage processes and procedures.
9. Self starter; highly motivated, target driven, ambitious and goal oriented.
10. Customer centric work principles
Career Achievements:
1. Managed to rank Hotel 3rd in specially lodging properties.
2. Managed to rank Hotel 18th among 60 Hotels in the area.
3.
Increased guests satisfaction by 4%, maintaining food and beverage
costs-Food to 30% and Beverage to 20%-payroll 26% as well as energy
costs to 8%.
4. Increased staff productivity and Hotel's turnover by 33%.